Ticket Office

Ticket Office

The Soraya Ticket Office is currently closed

For assistance, email us at TheSoraya@csun.edu or leave a voice message at (818) 677-3000. Please be advised that responses may be slow during this time due to staff restrictions; we thank you for your patience and understanding. For the latest COVID-19 updates at The Soraya, click here.

Cancellation Update
October 13, 2020, at 8:30AM

The following show has been canceled:
  • Count Basie Orchestra

We're sorry that we cannot commit to new dates at this point. Like you, we were so excited to present these artists at The Soraya and look forward to a future opportunity to do so.  

An update on refunds:

  • For all previously canceled shows, we have begun processing the refunds with Ticketmaster.
  • For most patrons, this will happen automatically but may take up to 30 days given the volume of cancellations Ticketmaster is processing.
  • For some, your credit card information may have changed since you purchased the ticket, if so, our Ticket Office associates will be reaching out to you to assist in processing your refund.
  • If you paid by cash or check, we are working with the CSUN Accounts Payable department to get you a check ASAP. Additionally, we may be contacting you to verify an address.

We thank you for your patience.

To see the full message from the Soraya, please watch the following video: