Membership

Welcome to Membership! Whether you’re new to our community or renewing from a previous season, we’re thrilled to have you. To help you maximize your Membership experience this year, we’ve put together the following quick start guide to set you up for success:

• Get Acquainted: Flip through the 2024-25 Season Digital Brochure for what’s new in Membership.
• Explore:Peruse our Program Recommendations to discover your next favorite shows.
• Purchase: Set up or log into your online account to buy tickets and pre-paid valet parking with your exclusive discount!
• Save the Date: Visit our Members Calendar to pencil in exclusive Member events.
• Be In Touch: Have questions? We’re here to help! Reach out to us via email at TheSoraya@csun.edu or call our Ticket Office at (818) 677-3000. Our staff is at the ready to assist you Tuesday–Saturday, 11AM–4PM.

Set-up is a breeze! Visit our online portal to create your ticketing account with The Soraya.

To update your credit card, please contact our Ticket Office at (818) 677-3000 anytime between Tuesday–Saturday, 11AM–4PM.

Yes – all checks should be made payable to the CSUN Foundation, attn. The Soraya. To read more about the CSUN Foundation, click here.

The CSUN Foundation
Attn: The Soraya
18111 Nordhoff Street
Northridge, CA 91330-8388

The purchase of a Membership and subsequent Member tickets are final sale. However, we understand that plans can change, which is why we offer unlimited free exchanges for Membership ticket purchases! To learn more about our refund policy or to process an exchange, please contact our Ticket Office at Ticket Office at (818) 677-3000. Our staff is available to assist you Tuesday–Saturday, 11AM–4PM.

1. Preshow Artist Talks: Enjoy concert-day discussions with select artists (Silver and above)
2. Invited Rehearsals: Come behind the scenes and sit in on rehearsals for select programs (All Members)
3. Artist Salons: Engage with select artists as they showcase their talent in an intimate behind-the-scenes setting (Gold and above)

Your benefits become active starting on the date of purchase (or renewal) of your Membership for a given season, and remain valid through the final performance of that same season.

A single Membership and its respective benefits apply to your entire household! Invitations to Member-exclusive events and previews are applicable for you and one guest.

Visit our Members-Only Event Calendar to check out upcoming Member events.

Our way of saying thank-you for your valued contribution to The Soraya’s community! During the regular season, we host receptions at The Soraya for all Members, with light appetizers and desserts. It’s a great chance to mix and mingle and perhaps be surprised with a guest appearance or two. Stay tuned for additional updates as the season progresses…

A pre-show lounge experience available to Platinum and Gold Members. Become a Crystal, Platinum or Gold Member today to receive exclusive access to the Porter Pavilion and Rooftop Terrace before every mainstage performance. Bring a guest or two to take in the exquisite Valley views, enjoy complimentary pre-show beverages and set the mood for an unforgettable outing at The Soraya.

This annual dinner serves as our onstage Season Announcement for Platinum Members, Ambassadors, EDC, Performance Underwriters, and Founders. Gold Members are invited to purchase tickets to this once-a-year event. Platinum Members automatically receive complimentary invitations.

Silver Members and above keep their favorite seats with the purchase of 5 or more performances during the Members-only presale window.

Complimentary self-parking is included with all performance tickets. New this year – all Members can now pre-book discounted valet parking before The Soraya’s mainstage performances! Crystal, and Platinum Members receive free valet parking for all performances. Visit our Parking webpage to learn more.

Tax deductions vary by Membership tier. Once you’ve purchased your Membership, please be on the lookout for a letter from CSUN acknowledging the tax deductible amount/donation specific to your Membership. In the meantime, see below for the latest breakdown of estimated tax-deductions by Membership tier:

For more information about your Membership tier’s specific benefits, log into your online account or visit our Membership webpage at thesoraya.org/en/members. If you have additional questions, feel free to submit your inquiry through our form here.

These exclusive purchasing windows are an advanced opportunity for Members to buy tickets before the public receives ticket purchase access. Be on the lookout for key dates and information on how you can make the most of these exclusive sales this year…

Part of our annual Member presales offerings, a presale for ticket packages is an exclusive opportunity for Members to purchase bundled (or multiple) tickets at their respective discount before the public receives purchasing access. These presales offer the best opportunity to lock in your preferred seats at your Membership tier’s respective ticket discount.

Similar to package presales, Members-Only Single Ticket Presale is an exclusive opportunity for Members to purchase single tickets at their respective discount before the public receives purchasing access. If there are specific ensembles, events, or artists you’re interested in, this presale is your chance to make the most of your Members-only ticket discount to claim those performances.

No worries! To update your communication preferences, please give our Ticket Office a call at (818) 677-3000 anytime between Tuesday–Saturday, 11AM–4PM.

A Membership is valid for the full season its purchased for. It becomes active starting on the date of purchase (or renewal) and remains valid through the final performance of that season.

We love that you’re thinking ahead! The Soraya’s Membership renewal period typically begins in the Spring months towards the end of a given season, but we’ll be in touch with a series of email reminders to ensure you don’t miss a beat!

To change your level of Membership, please contact the Ticket Office at (818) 677-3000. Our team can answer your questions about upgrading your Membership and elevating your experience at The Soraya.

We’d hate to see you go, but yes, you can cancel at any time. To make changes to your Membership status, please contact our Ticket Office at (818) 677-3000 anytime between Tuesday–Saturday, 11AM–4PM. Canceled Memberships are not eligible for a refund.

Your gift directly supports our mission to bring you the most unforgettable mainstage programming as well as our expansive Arts Education initiatives. It also provides funding to open the hearts, minds, eyes, and ears of our community through student tickets, free performances for K-12 students, and other activities that give back to the Valley. Learn more about how The Soraya gives back by visiting our Arts Education webpage.

Absolutely – Click here to select the Membership level you’d like to gift, then follow the checkout prompts. Once you arrive to the “Delivery Method” section, select “RSVP”, then click the “Gift This Order” button to proceed with your gift!

You bet – we’re here to help! Send over your questions via email at TheSoraya@csun.edu or call our Ticket Office at (818) 677-3000 during our regular operating hours, Tuesday–Saturday from 11AM–4PM. If you have additional questions, feel free to submit your inquiry through our form here.